Conditions of Sale / Refund Policy

Items may be returned or exchanged within 14 days of receiving the item.  Please contact the store at 603-783-9511 x221 between the hours of 10:00 - 4:00 Eastern Standard time or at shop@shakers.org if you wish to return or exchange an item.  Items will be sent back to the store at the customer's expense.  No refunds will be issued until the item is returned to the store in its original packing and condition.  There are no refunds on the original shipping and handling costs.